Our Best Gifts: Select styles up to 55% off with code: GIFT (Details)

Offer ends on November 16, 2020 at 11:59pm ET. Offer available only on dooney.com with code GIFT. Discount is not applied towards shipping or sales tax. Cannot be combined with other offers. Valid while supplies last. Limited to three items per customer. Not redeemable for cash in part or full. Offer not valid on previously purchased merchandise. Pricing is temporary and subject to change. Due to high demand and limited inventory, orders cannot be guaranteed.

Free Economy shipping on all orders 99+. Valid on US orders only. DooneyPay is available through dooney.com only.

Discover Onc?ur Greenwich - a luxury handbag brand

Offer ends on August 27, 2020 at 11:59pm ET. Offer available only on dooney.com with code LASTCHANCE. Discount is not applied towards shipping or sales tax. Cannot be combined with other offers. Valid while supplies last. Limited to three items per customer. Not redeemable for cash in part or full. Offer not valid on previously purchased merchandise. Pricing is temporary and subject to change. Due to high demand and limited inventory, orders cannot be guaranteed.

Free Economy shipping on all orders 99+. Valid on US orders only. DooneyPay is available through dooney.com only.

FREE SHIPPING ON ORDERS $99+

Offer valid until January 1st, 2020 at 11:59pm ET. Offer available on dooney.com, when you enter promotion code TOP2019. Discount is not applied towards shipping or sales tax. Valid on in stock items only, while supplies last. Cannot be combined with other offers. Not redeemable for cash in part or full. Offer not valid on previously purchased merchandise.

Free Economy shipping on all orders. Valid on US orders only. DooneyPay is available through dooney.com only.

Worry-Free Holiday Returns: Enjoy extended flat-rate returns on all orders this holiday season. We’ll accept returns through January 31, 2021.


We're Here to Help

If you are not completely satisfied with your Dooney & Bourke purchase, or have a style in need of repair, we have you covered. Select one of the options below.

Returns

We understand the importance of picking the right accessory. That’s why we offer $7.50 flat rate returns on all domestic orders (plus applicable taxes). We have extended our return window from 30 to 60 days to accommodate the impact of the new coronavirus. If you are not completely satisfied with your Dooney & Bourke purchase, we are happy to offer you a full refund within 60 days of purchase. Products must be in new, unused condition.

Make your purchase more than 60 days ago? No problem. Contact customer service at service@dooney.com or (800) 347-5000 to learn more about our Repair & Replacements Program.

Return processing usually takes 5 to 10 business days after the receipt of your package. This is an estimate and processing times may vary seasonally. You will be refunded the amount paid for returned products at the time of purchase. Please note that shipping and handling fees are not refundable. By using this online return process, you acknowledge that we will subtract $7.50 (plus applicable taxes) for the shipping cost of your return. After a refund is processed, funds availability varies by financial institution.

Repairs & Replacements

After 60 days, your order is covered under our Repairs & Replacements Program.

REPAIRS:
After the initial 60 day return window, we will gladly repair any Dooney & Bourke bag or accessory that has become damaged or worn. Repair costs vary, depending on the condition of the item, but will not exceed half of the current retail price for that particular style. Once we receive an item for repair, we will inspect the item, advise you of repair costs (via mail, allow 1-2 weeks) and request your approval before any repair work takes place. If your bag or accessory is beyond repair or if repair costs exceed half of the current retail price you will be eligible for a replacement.

REPLACEMENTS:
If an item is beyond repair, or if the repair costs exceed half of the current retail price, you have the option of having it replaced. You will be offered credit for half the current retail price of that item to apply toward a replacement item of equal or greater value. Cannot be applied to sale prices. Please note: The original item will not be returned to you. Once you have authorized a replacement, this item will be destroyed.

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